Service Quality & Customer Satisfaction Survey Results
MoneyShop Service Quality and Customer Satisfaction Survey Results are here. In our recent survey we asked numerous questions regards your banks service quality and your satisfaction with your...
How to: Get insurance quotes from MoneyShop
Ever wondered how you can get insurance quotes from MoneyShop? Follow the steps below, it is simple, quick and easy… Go to the Insure tab, click on Insurance...
MoneyShop Bank Physical Environment Survey Results
Bank Physical Environment Survey Results are here. In our recent MoneyShop Bank Survey we asked you to rate your banks physical environment? Physical Environment, how important is it?...
How to: Apply for a loan from MoneyShop
Ever wondered how you can apply for a loan from MoneyShop? Follow the steps below, it is simple, quick and easy… Click on Borrow. Go to the Borrow...
Service Quality and Customer Satisfaction Survey
MoneyShop is conducting a survey to assess the service quality of SA Banks. Survey Description The effect of service quality and customer satisfaction on brand association within the...
MoneyShop Bank Physical Environment Quality Survey
Physical Environment, how important is it? Many research studies have highlighted the importance of a company’s physical environment on a customer’s overall evaluation of service quality. The physical...
MoneyShop Bank Interaction Survey Results
MoneyShop Bank Interaction Survey Results are in. In our recent MoneyShop Survey we asked, How is your banks service interaction quality? Our results are in, please see the...
Borrow wisely
Money can solve a lot of problems. Sometimes it makes sense to borrow money for things that will improve your life over the long-term. But money can also...
MoneyShop Bank Survey, Measures Service Interaction Quality
As competition and disruption grow in the financial market, it is now, more than ever, important for banks to understand what their customer expectations are so they can...
How banking has changed
Banking has been in existence for thousands of years. Over the years generational shifts, behavioural changes and the digital revolution have brought changes to the industry. Significantly altering...