Yolandi Theyse
Yolandi Theyse is the Managing Director at MoneyShop. She excels in marketing management, relationship management, customer service, and customer experience management. With a strong background spanning thirteen years in these fields, she demonstrates expertise in driving strategic initiatives that enhance client relations and optimize customer satisfaction.
Service Quality and Customer Satisfaction Survey
MoneyShop is conducting a survey to assess the service quality of SA Banks. Survey Description The effect of service quality and customer satisfaction on brand association within the...
Banking, Money, Surveys
Funeral Cover Series: Different expenses linked to a funeral
Planning a funeral comes with a long checklist, but being prepared allows you or your family to select a funeral home that will be able to assist you...
MoneyShop Bank Physical Environment Quality Survey
Physical Environment, how important is it? Many research studies have highlighted the importance of a company’s physical environment on a customer’s overall evaluation of service quality. The physical...
Funeral Cover Series: The average cost of a funeral in South Africa
Funeral cover cost is important. No one is truly ever prepared for death, not for your own of for the passing of someone you love. The fact is...
Why having credit cards can be good for your credit profile?
When used responsibly, credit cards can be a powerful financial tool that will assist you to build a good credit score which in return might mean you can...
What does the all-time low repo rate mean for you?
What does the all-time low repo rate mean for you? The South African repo rate currently sits at 3,5% - the lowest in over 20 years. How does...
Does it hurt my credit profile when I check my credit score?
We have heard this question often: “Does it hurt my credit profile when I check my credit score?” When a bank or lender carries out a hard search...
Review: Sixty 60 Grocery App Checkers
Lockdown rules have eased, and South Africans can now move around a bit more freely. Although we have more flexibility when it comes to grocery shopping, going to...
MoneyShop Savings Survey
Spring is in the air! It is a new month, it is a new season! Please complete our survey so we can better understand how you save, and...
Review: Avo App Nedbank
Did you know that in South Africa about 1kg of avocados is consumed per person per year? Whether you top your toast with avocado at breakfast, serve it...