MoneyShop is conducting a survey to assess the service quality of SA Banks.

Survey Description

The effect of service quality and customer satisfaction on brand association within the South African retail banking industry.

Survey Purpose

As a current banking client of one of the big five banks of South Africa. Your perception about the service quality and satisfaction you received in addition also to your brand association towards the bank. This plays an important role in understanding these relationships within a financial service environment.

The questionnaire does not include any personal financial questions or information.

Please assist by completing the following questionnaire. The questionnaire is user-friendly and should take only a few minutes to complete. All responses are confidential.

Full disclosure here

Take part in our service survey & win R1000!

In conclusion we’d like your insights! Therefore participate by clicking on link.

CLICK HERE TO TAKE SURVEY

Until next time.

The MoneyShop Team

This article has been prepared for information purposes only and it does not constitute legal, financial, or medical advice. The publication, journalist, and companies or individuals providing commentary cannot be held liable in any way. Readers are advised to seek legal, financial, or medical advice where appropriate.